• Instructor: Kopenhavn

Managing Inclusion & Belonging

Online Course Format

• Instructor:   TBD
• Length:  2 Days
• Grade:  Pass/Fail (78%)
• Course Access:  365 days/ 24 hours per day/ 7 days a week
• Format: Classroom
• Contact:  (415) 692-0121 (Business Office);  admin@dtui.com

Course Overview

A series of employee engagement surveys conducted by the Office of Personnel Management (OPM) of the United States federal government identified four inclusive management habits. They are referred to as The New IQ. In this program, you will increase your understanding of inclusion and the challenges of managing cultural diversity in organizations based on the New IQ. Diversity management techniques and practices with a track record of success will be introduced and practiced.

This is a classroom-format course that is interactive and focuses on developing the competence needed to manage cultural diversity and inclusion in organizations.

Goals

Upon completion of the course, participants will:

This workshop is designed to improve participants’ competence in the following areas:

• Understanding and describing the challenges of managing cultural diversity and inclusion in organizations.
• Valuing and recognizing the benefits of diverse worldviews in supporting workplace productivity and collegiality.
• Evaluating behavior and performance, especially as it relates to workplace contributions.
• Understanding what is needed to retain, motivate, and promote staff from different cultural and ethnic backgrounds.
• Increasing awareness of biases, identifying personal, and reducing biases that result in exclusion.
• Learning inclusive behaviors to work effectively with culturally different individuals.
• Learning practical methods for overcoming barriers to inclusion and belonging.
• Intervening effectively in situations that involve potential exclusion.
• Applying inclusive behaviors to accommodate the needs of people who are culturally different.
• Learning effective ways to promote capitalizing on people’s different talents.

Technical Needs

• Computer with high-speed internet access
• Access to the online meeting platform (Please try this at least two days before the first lecture/discussion session to manage any technical difficulties beforehand).
• Telephone access (preferably with earphones)
• MS Word (Do not submit files in pdf, please)