The Top Ten Chinese Manager Business Transaction Characteristics
1. Accumulate wealth for security reasons
2. Conscious commitment to family obligations
3. A sense of Chinese identity which may manifest itself as anti-different
4. Sensitivity to “face-saving” that often manifests itself as a concern over the rank of the person sent to deal with him or her.
5. A desire to avoid conflict.
6. A tendency to see things as a set of alternatives rather than a universal set of guidelines
7. An emphasis on building friendships in business relationships
8. Assuming that interpersonal trust is of great importance, which manifests itself, for example, as a disdain for the “contract type of relationship.”
9. A collective sense of self which requires conforming more to social norms than self interest.
10. A tendency to be comfortable with silence.
Based in part on: Cox, Taylor. Cultural Diversity in Organizations: Theory, Research & Practice (Berrett-Koehlor, 1994).