1. Consider the big picture. What are the benefits of diversity in the workplace for different groups of people?

2. Accept that intercultural interactions require tolerance for ambiguity. You will often not know how to accurately interpret the behaviors of people from other countries. You will need to question your assumptions about others’ behavior to avoid intercultural pitfalls.

3. Value working in multicultural teams to develop a global diversity world view.

4. View organizational and societal changes as opportunities for profit and personal growth.

5. Accept continuing education yourself and others as a way of life.

6. Make certain that the organization’s mission reflects global diversity as a central value.

7. Assess the extent to which the organization can meet its global diversity challenges.

8. Study and understand the organization’s business reasons for focusing on global diversity.

9. Look ahead to understand how global diversification will affect the organization in ten years or more.

10. Make certain that the organization is not merely exporting its own country’s value system and practices.

Based primarily on: Fernandez, John P., and Jules Davis. Race, Gender, & Rhetoric The True State of Race and Gender Relations in Corporate America (McGraw-Hill, 1999).